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Terms and Conditions

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TERMS AND CONDITIONS

Last Updated: October 1, 2025

These Terms and Conditions (“Terms”) constitute a legally binding agreement between Citrine Business Development, LLC, a limited liability company organized and existing under the laws of [Specify State/Country] (“Company,” “We,” “Us,” or “Our”), together with Meesh Carra in her capacity as a psychic practitioner and program coach (“Psychic” or “Coach”), and any individual or entity purchasing, enrolling in, accessing, or using any of Our products or services (“Client,” “You,” or “Your”).
 

By purchasing, enrolling in, or using any of Our Services, You expressly acknowledge that You have read, understood, and agree to be bound by these Terms, including any supplemental policies and any amendments that may be posted on Our website from time to time.
If You do not agree to these Terms, You must not access or use any Services.
 

1. DEFINITIONS

For the purposes of these Terms, the following definitions apply:

1.1 “Psychic Services” refers to spiritual and intuitive readings, including but not limited to tarot readings, psychic readings, and mediumship sessions, provided by Meesh Carra or on behalf of the Company.

1.2 “Program” refers to the 6-Figure Identity Upgrade (Beta Program), a proprietary coaching and business-development course delivered by the Company.

1.3 “Services” collectively refers to all offerings of the Company, including Psychic Services, the Program, workshops, classes, events, coaching calls, training materials, digital products, and any other related offerings.

1.4 “Client Content” means any information, materials, or data supplied by the Client during the course of receiving Services.

1.5 “Effective Date” means the date on which You accept these Terms, whether by signing electronically, checking an acknowledgment box during purchase, or otherwise indicating consent.
 

2. GENERAL PROVISIONS

2.1 Eligibility: Clients must be at least eighteen (18) years of age to purchase or use any Services. Clients under eighteen (18) may only use Services with the express written consent of a parent or legal guardian.

2.2 Nature of Psychic Services: All Psychic Services are offered solely for guidance, insight, and entertainment purposes. They are not a substitute for professional advice, including but not limited to medical, psychological, legal, financial, or other professional services. The Company disclaims any guarantee as to the accuracy, completeness, or reliability of any psychic insight or guidance.

2.3 No Reliance: All readings are inherently interpretive and subjective. Any reliance on insights or guidance provided is strictly at Your own risk, and any decisions or actions taken following a reading are exclusively Your responsibility.

2.4 Modifications to Services: We reserve the right, at Our sole discretion, to modify, suspend, or discontinue any Service (in whole or in part) without notice, provided such modifications do not materially breach any prior contract already in effect.
 

3. BOOKING, PAYMENT, AND FEES

3.1 Booking Psychic Services: Clients agree to follow the published booking process, which may require providing personal information and payment details.

3.2 Payment Terms:
(a) Psychic Services – Payment is due in full at the time of booking. Bookings are non-refundable.
(b) Workshops, Classes, and Masterclasses – All sales are final.
(c) Rescheduling Fee – A non-refundable rescheduling fee of $20 USD applies to any Client-initiated booking modification for Psychic Services.
(d) Program Fees – The 6-Figure Identity Upgrade (Beta Program) is priced at $1,800 USD, exclusive of applicable taxes, processing fees, or financing charges.

3.3 Financing and Payment Plans:
(a) Clients may elect to finance their Program purchase using third-party providers (such as PayPal, Klarna, or Affirm). Any financing agreement entered into is solely between the Client and the third-party provider, and the Company bears no responsibility for the performance or obligations of such third parties.
(b) The Company may, at its discretion, offer internal payment plans. Extended payment terms of more than three (3) months may be subject to an additional Financing Fee, which will be disclosed to the Client in advance of purchase.

3.4 Obligation to Pay: The Program is not a pay-as-you-go service. By enrolling, You agree to pay the full program fee irrespective of participation or completion, except as expressly stated under the Refundable Deposit or Satisfaction Guarantee policies in Section 4.

 

4. 6-FIGURE IDENTITY UPGRADE – SPECIAL TERMS

4.1 Services Provided: Program participants will receive: coaching support, sales strategy, and mentoring.

4.2 Satisfaction Guarantee: While the Company strives to deliver value, results are not guaranteed. Outcomes depend on the Client’s own participation, implementation, and personal circumstances.

4.3 Refundable Deposit: Deposits paid toward the Program are refundable for three hundred sixty-five (365) calendar days following the date of payment, except when the deposit has been credited as a discount toward a subsequent purchase.

4.4 Pause Policy: In the event of significant unforeseen hardship (including, but not limited to, serious injury, surgery, illness, or major life disruption), Clients may request in writing to pause participation. Pausing does not suspend payment obligations; all installments continue to be due as scheduled.

4.5 Split Payments and Consequences of Non-Payment:
(a) Missed payments will trigger two (2) warning notifications (sent via Slack or other designated communication channel).
(b) If payment remains outstanding six (6) days after the initial warning, the Client’s access to all Program services—including calls, materials, and community platforms—will be automatically suspended until all overdue amounts are paid.

4.6 Intellectual Property & Confidentiality:
All written materials, digital downloads, templates, recordings (audio or video), and any other proprietary content provided through the Program are the exclusive intellectual property of Citrine Business Development, LLC. Clients shall not reproduce, distribute, sell, license, or otherwise exploit these materials without prior written consent from the Company.

4.7 No Third-Party Access: Program login credentials, call-in numbers, private links, and related media may not be shared with any third party. Unauthorized sharing constitutes a material breach of these Terms and may result in termination of access without refund and pursuit of damages.

4.8 Audio/Video Release: By enrolling, You grant the Company a non-exclusive, worldwide, royalty-free right to use Your name, likeness, voice, testimonials, photographs, or recordings for promotional or marketing purposes, in any media now known or later developed.

4.9 Waiver of Liability: You acknowledge and accept all inherent risks associated with business coaching and waive any claims against Citrine Business Development, LLC, Meesh Carra, and any affiliated personnel for injuries, losses, or damages arising from participation in the Program.

4.10 Client Declaration: By enrolling in the Program, You declare that the purchase is final and non-refundable and that You remain fully liable for payment unless You provide acceptable proof of severe injury or loss of income. The Company reserves the right to determine, at its sole discretion, what constitutes “severe” for purposes of termination and may require supporting documentation.
 

5. CANCELLATION AND REFUND POLICY – PSYCHIC SERVICES

5.1 Non-Refundable Bookings: All Psychic Service bookings are non-refundable once paid.

5.2 No-Show Policy: Failure to attend a booked appointment without prior notice forfeits any right to reschedule or refund.

5.3 Classes and Workshops: All payments for classes, workshops, and masterclasses are final sale. In exceptional circumstances, Clients may email hello@meeshcarra.com to request consideration for alternative accommodations, which may be granted at the Company’s sole discretion.


6. LIMITATION OF LIABILITY

6.1 To the fullest extent permitted by applicable law, the Company’s aggregate liability for any claim relating to any Service is limited to the total amount actually paid by the Client for that specific Service.

6.2 The Company shall not be liable for any indirect, incidental, special, consequential, exemplary, or punitive damages, including lost profits or business interruption, even if advised of the possibility of such damages.

6.3 Clients acknowledge that Psychic Services are provided “as-is” and without warranty of any kind.


7. CODE OF CONDUCT

Clients agree to maintain respectful and appropriate communication at all times. The Company reserves the right to refuse or terminate Services without refund if a Client engages in abusive, harassing, defamatory, discriminatory, or otherwise inappropriate conduct.


8. CONFIDENTIALITY & DATA PROTECTION

8.1 The Company will keep all personal and session-related information confidential except as required by law.

8.2 The Company will collect, use, store, and process personal information in accordance with applicable privacy legislation (including, where applicable, GDPR or POPIA) and will not sell or share such information with third parties without the Client’s explicit consent.

 

9. INTELLECTUAL PROPERTY RIGHTS

All content on the Company’s websites, in its Services, or otherwise made available to Clients—including text, logos, branding, designs, photographs, graphics, software, and recordings—is protected by copyright, trademark, and other applicable intellectual property laws and remains the exclusive property of the Company or its licensors. Unauthorized use may result in legal action.

 

10. GOVERNING LAW AND DISPUTE RESOLUTION

10.1 These Terms shall be governed by and construed in accordance with the laws of Massachusetts, without regard to its conflict of law principles.

10.2 Any dispute arising out of or relating to these Terms shall first be subject to good-faith mediation conducted within thirty (30) days of written notice by either party.

10.3 If mediation is unsuccessful, the dispute shall be resolved by binding arbitration under the rules of the [Specify Arbitration Body / Jurisdiction], and judgment upon the award rendered by the arbitrator(s) may be entered in any court of competent jurisdiction.

10.4 Clients agree that any claim must be brought individually and not as part of a class action.

 

11. AMENDMENTS

The Company reserves the right to amend these Terms at its discretion. Any material changes will be posted on the Company’s website and may also be communicated by email. Continued use of the Services after such updates constitutes acceptance of the revised Terms.

 

12. SEVERABILITY

If any provision of these Terms is found to be invalid or unenforceable under applicable law, the remaining provisions shall remain in full force and effect.

 

13. ENTIRE AGREEMENT

These Terms constitute the entire agreement between the Client and the Company regarding the Services, superseding all prior agreements, communications, and understandings, whether oral or written.

 

14. CONTACT INFORMATION

For any questions, concerns, or notices required under these Terms, Clients may contact:
Citrine Business Development, LLC
Email: hello@meeshcarra.com

 

ACKNOWLEDGMENT

By purchasing, enrolling in, or using any Services offered by Citrine Business Development, LLC and/or Meesh Carra, You acknowledge that You have read, understood, and agreed to these Terms and Conditions in their entirety.

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Meesh Carra,
Psychic Medium

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Disclaimer:  For legal reasons, we have to advise you that the readings are for entertainment purposes only and are intended for use by adults 18 years of age or older. By your use of this website, you confirm that you are at least 18 years old. Any readings that are provided are for guidance only. All readings/information should at no time be regarded as legal, medical, financial, psychological or business fact and are subject to your own interpretation and judgment. Booking and paying for an appointment confirm that you understand and agree to these terms.

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